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Terms and Conditions

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Refreshstay Bed and Breakfast Terms and Conditions are set out for the safety and enjoyment of our guests. Those booking and/or checking in acknowledge and agree these conditions apply. They extend to anyone occupying or visiting Refreshstay and using the facilities in our home. Guests agree to pay all charges incurred during their stay including any fees or charges resulting from a breach of the terms and conditions below:

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• You will be staying in a fabulous bed and breakfast.  This means you will occupy your own comfortable private space in the upstairs part of our home.

• Cancellations may be made with at least seven (7) days' notice. Cancellations after this time, or failure to arrive, will be liable for the full amount of the booking.

• Cancellations must be made by contacting the Refreshstay team directly.  A refund will be made if the cancellation is two days or longer from your booking.  Full refund will occur within two weeks of cancellation.

• Your provided credit card will be securely charged at the time of booking.

• On completion of your reservation, you will be sent a printable confirmation notice to the email address provided. At this point, your reservation is confirmed at Refreshstay. 

• Refreshstay is not suitable for children.

• As our name suggests, we are a smoke-free property. 

• Eating is not permitted in bedrooms. Guests are welcome to eat downstairs.

• Any damage to rooms or property may be charged, plus a charge for any resultant loss of income if applicable.